This is part 4 in a series on End User Experience Monitoring - Use it or ‘Lose' it.
In part 3 of this series, we have seen who gains the most from End User Monitoring (EUM)? and What benefits do they get from using EUM? In this part of the series, we will explore several different views of EUM and briefly discuss the advantages of analysing these views to drill down to the root cause of poor end user experience.
This is part 3 in a series on End User Experience Monitoring - Use it or ‘Lose it.
In part 2 of this series, we have explored what End User Monitoring (EUM) really means and learned other key dimensions of functionality of an Application Performance Management tool. In this part of the series, we will discuss who gains the most from EUM and what value do they get from using it?
In part 1 of this series, we have discussed how leading businesses are increasingly relying on IT and why application availability and ensuring a good end user experience are critical to business survival. In this segment, we will explore what End user experience monitoring really means and learn some other key dimensions of functionality of an Application Performance Management tool.
Businesses today are increasingly reliant on IT. Within the IT industry, software is changing how business is done and what products win. The commoditization of hardware, proliferation of mobile devices, and greater access to the internet are some of the main reasons for this trend. This means that uptime and availability are not just “nice to haves”; they’re key to business survival. Slow or unstable performance is simply not an option; whether it’s your native mobile application or a public website like HealthCare.gov.